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Redirects not working

#285483

Resolved Alyson Long
2 years, 6 months ago

Rank Math free

Hi, I just redirected this image file https://worldtravelfamily.com/wp-content/uploads/2017/12/digital-nomad-family-with-kids.jpg

To its post https://worldtravelfamily.com/nomadic-family-lifestyle-whats-really-like/

In RM. Only it’s not redirecting? Any insight?

I also noticed that the redirection tool in RM is removing the https://worldtravelfamily.com from the start of the redirected URL.

Also, why aren’t these image files automatically redirecting to the post?

Thanks.

Viewing 1 replies (of 1 total)

Jeremy
2 years, 6 months ago

Hello,

Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

Unfortunately, Rank Math’s redirection module doesn’t support the redirection from the wp-content folder. I can suggest that you add a redirect to your .htaccess file to redirect the file.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

RankBot
2 years, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Redirects not working’ is closed to new replies.