Redirects and custom 404 page not working

#15197
  • Resolved Off The Beaten Path Food Tours

    4 years, 7 months ago

    Rank Math free

    I have several redirects setup of URLs that end in .html and redirect to pages without .html in the URL. For some reason, most of my redirects work, except for all the ones with .html in the URL. It won’t even send them to my custom 404 page and instead sends it to the server 404 page.

    Any advice on why this randomly started happening?

    Screenshot of 404 page: https://ibb.co/gJygyY8

    • This topic was modified 4 years, 7 months ago by Michael Davis.
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  • Michael Davis

    4 years, 7 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The redirection works smoothly on my end. I have attached a screen recording on the sensitive data section.
    Could you please test this from an incognito window on your browser?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    4 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Redirects and custom 404 page not working’ is closed to new replies.