Redirections not working

#8634
  • Resolved SEO Alive Team

    5 years, 7 months ago

    Rank Math free

    Good afternoon,

    We set up some redirects in the Redirect Manager but they are not being applied. Could you please help?

    Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Michael Beale

    5 years, 7 months ago

    Rank Math pro
    Content AI Starter
    SEO Course

    All my redirections seem to have stopped working …..

    SEO Alive Team

    5 years, 7 months ago

    Rank Math free

    This is an example of OLD article= https://seoalive.com/blog/tutoriales/seo that we redirected to= https://seoalive.com/blog/tutoriales/seo but this redirect and all the rest that we added on the redirect panel are not working.

    Would appreciate your help as this is a critical issue.

    Thanks!

    Michael Beale

    5 years, 7 months ago

    Rank Math pro
    Content AI Starter
    SEO Course

    In fact all my sites went down while I was adding a new redirection, the siteground help desk got them back up, and suggested that somehow the change I made on https://www.nlp-techniques.org/ brought my sites down. I wasn’t aware that I was doing anything special….

    Michael Beale

    5 years, 7 months ago

    Rank Math pro
    Content AI Starter
    SEO Course

    This is a critical issue for me too ….

    Michael Beale

    5 years, 7 months ago

    Rank Math pro
    Content AI Starter
    SEO Course

    Any news or thoughts? Happy to let you have my login details. I’d like your recommendation on what to do next. Unfortunately I use a lot of redirects and this is messing up my site.

    Todd

    5 years, 7 months ago

    Rank Math free

    Hi,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

    asking for logins

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.


    @michael    , please open a new ticket and include your logins as well so we can check.

    Thank you.

    Michael Beale

    5 years, 7 months ago

    Rank Math pro
    Content AI Starter
    SEO Course

    I’ve added this information as a new ticket, which was suggested above and by your facebook group,

    All help appreciated,

    Michael

    SEO Alive Team

    5 years, 7 months ago

    Rank Math free

    Finally!! After 2 plugin updated, the redirections are working. Many thanks for your awesome help. Much appreciated!

    Michael Davis

    5 years, 7 months ago

    Rank Math pro

    Hi there,

    Thanks for the follow up.

    I am glad that this issue is now resolved 🙂

    Feel free to contact us should any other issues come up.

Viewing 9 replies - 1 through 9 (of 9 total)

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