Redirections not working

  • Good afternoon,

    We set up some redirects in the Redirect Manager but they are not being applied. Could you please help?

    Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)
  • All my redirections seem to have stopped working …..

    This is an example of OLD article= that we redirected to= but this redirect and all the rest that we added on the redirect panel are not working.

    Would appreciate your help as this is a critical issue.


    In fact all my sites went down while I was adding a new redirection, the siteground help desk got them back up, and suggested that somehow the change I made on brought my sites down. I wasn’t aware that I was doing anything special….

    This is a critical issue for me too ….

    Any news or thoughts? Happy to let you have my login details. I’d like your recommendation on what to do next. Unfortunately I use a lot of redirects and this is messing up my site.


    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

    asking for logins

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    @michael, please open a new ticket and include your logins as well so we can check.

    Thank you.

    I’ve added this information as a new ticket, which was suggested above and by your facebook group,

    All help appreciated,


    Finally!! After 2 plugin updated, the redirections are working. Many thanks for your awesome help. Much appreciated!

    Hi there,

    Thanks for the follow up.

    I am glad that this issue is now resolved 🙂

    Feel free to contact us should any other issues come up.

Viewing 9 replies - 1 through 9 (of 9 total)

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