Redirections aren’t being added

  • Resolved Luke
    free

    Nothing is happening when I add a redirection – as in, it’s not saving, it’s not being added. There are no existing redirects. I’ve tried uninstalling/reinstalling Rank Math and I tried turning off my caching.

    I tested a different redirection plugin and it worked, but would prefer to use the Rank Math ones as I don’t like the alerts about using more than one SEO plugin.

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This issue suggests that the plugin was not installed successfully and the redirections table might be missing on your database. Unfortunately I could not access your database to fix this using the WPPHPMYAdmin plugin.

    Could you please share some access to your cPanel so that I can be able to fix this? Alternatively, you can perform a fresh install of Rank Math by adding the following code snippet to your theme’s functions.php file and then removing it once you have confirmed that the plugin has been completely removed:

    /**
     * Filter to remove Rank Math data from the database
     */
    add_filter( 'rank_math_clear_data_on_uninstall', '__return_true' );

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Redirections aren’t being added’ is closed to new replies.