Redirections are not working

#219895
  • Resolved Alex Derr

    2 years, 10 months ago

    Rank Math pro
    Content AI Starter

    Hi there, I have set up several redirects using Rank Math on my old domain, alexmderr.com to my new domain, thenextsummit.org. However, links to the old domain continue to the old domain instead of redirecting to my new site.

    For example, after clearing my cache, when I try visiting https://www.alexmderr.com/colorado-14ers-ranked-difficulty/ it still takes me to the old page, though it should take me to https://thenextsummit.org/colorado-14ers-ranked-difficulty/.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Alex Derr

    2 years, 10 months ago

    Rank Math pro
    Content AI Starter

    Interestingly enough, it does seem to work for me when I am logged into WordPress. However, on other browsers and devices, it is not working.

    Reinelle

    2 years, 10 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your old domain, and it seems that it is already parked. Here’s a screenshot:
    https://i.rankmath.com/mb0P5n

    Could you please confirm if the spelling is correct? If so, you can get in touch with your web host as it is no longer accessible.

    However, to redirect from your old domain to a new domain, the redirection setup should look like this (old domain):

    Redirect

    I hope that helps.

    Thank you, and looking forward to your update.

    RankBot

    2 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Redirections are not working’ is closed to new replies.