Redirection Tool is not Working

  • Hi,
    I’m not able to create any redirects in your plugin.

    Recorded a video showing it not working.

    If you need log-in details let me know.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please check if your database has the table(rm_rank_math_redirections) required to add redirects.

    If this is missing, please provide cPanel/phpMyAdmin access in the sensitive section so we can add it for you or you can use the SQL query suggested here:https://support.rankmath.com/ticket/redirections-does-not-work/?view=all by asking your web host to run it. They will know what to do with it.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Okay will follow up with hosting people.

Viewing 3 replies - 1 through 3 (of 3 total)

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