Redirection Tool is not Working

#104287
  • Resolved Daryl

    5 years ago

    Rank Math free

    Hi,
    I’m not able to create any redirects in your plugin.

    Recorded a video showing it not working.

    If you need log-in details let me know.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Davis

    5 years ago

    Rank Math free

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please check if your database has the table(rm_rank_math_redirections) required to add redirects.

    If this is missing, please provide cPanel/phpMyAdmin access in the sensitive section so we can add it for you or you can use the SQL query suggested here:https://support.rankmath.com/ticket/redirections-does-not-work/?view=all by asking your web host to run it. They will know what to do with it.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Daryl

    5 years ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Daryl

    5 years ago

    Rank Math free

    Okay will follow up with hosting people.

    Michael Davis

    4 years, 12 months ago

    Rank Math free

    Hello,

    Were you able to resolve this issue?

    Do you wish to close this thread?

    If you have any further question(s), please let us know. Thank you.

    Daryl

    4 years, 12 months ago

    Rank Math free

    mark as resolved

    Michael Davis

    4 years, 11 months ago

    Rank Math free

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Redirection Tool is not Working’ is closed to new replies.