Hello,
I apologize for the issue you are facing with the redirection on your website. Thank you for providing the old and new URLs along with the screenshot for reference.
To fix the 404 error when accessing the old URL, you can set up a 301 redirect using Rank Math. Here’s how you can do it:
- Go to your WordPress Dashboard.
- Navigate to Rank Math SEO → Redirections.
- Enter the old URL (https://rankmath.com/wp-content/uploads/2023/06/How-to-install-404-to-301-Redirect-Log-and-Notify-404-Errors-1.png) as the Source URL and the new URL (https://rankmath.com/wp-content/uploads/2023/06/How-to-install-404-to-301-Redirect-Log-and-Notify-404-Errors-1.png) as the Destination URL.
- Click on the Add Redirection button to create the 301 redirect.
By setting up this redirection, visitors accessing the old URL will be automatically redirected to the new URL without encountering a 404 error.
If you encounter any difficulties during this process, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for bringing this to our attention.
Warm regards
Sources:
How to Fix the Submitted URL Seems to Be a “Soft 404” Error » Rank Math
How to Fix ‘Duplicate Without User-Selected Canonical’ Status in Google Search Console » Rank Math
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
How to Fix 404 Errors with Rank Math SEO Plugin
How to Find Out Where 404 Errors Are Coming From » Rank Math
Hello,
Thank you for contacting Rank Math support.
We can check that the URL is redirecting correctly:
Please clear the cache of your site & browser and check again.
Let us know how that goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
