Redirection issue attachment with amember

#90200
  • Resolved AA Gian
    Rank Math free

    Hi support,
    I have issue with your plugin, when i enable redirect attachment page, that cause some problem with amember form page. That if only i integration amember com with my wordpress

    For example i have url like this:
    amember.example.com/signup
    amember.example.com/aff/signup
    amember.example.com/whatever/signup

    I have attachment page like this:
    example.com/signup

    The amember.example.com/signup will redirect to homepage, but if i disable attachment redirect that work perfecly.

    Hope this can be fix sir. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Do you have media files with same URLs? Please check this in WordPress Dashboard > Media > Library. If there are existing media files with same name as your pages, they are likely to be the ones conflicting with your page URLs. Please note that the redirect attachment option will automatically have the media URLs prioritized over other similar URLs and redirected accordingly.

    If this is not the case on your site, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thanks for reply, this is was resolve, i change slug attachment page so my attachment page not same with my amember page and redirect attachment again.

    Now this work perfecly. Thanks for great plugin. This plugin better than AIO or yoast, and load fast (this very important for me).

    Regards.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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