Redirection import not working

  • Hi,

    We’re using the Redirection plugin and have imported these when setting up Rankmath.

    There is an issue with regex redirections using ^/.

    Redirection requires the leading forward slash to work but these fail in RankMath and need the leading / removed.

    Redirection: ^/page-name
    RankMath: ^page-name

    Can this be updated in the import process to clear out the leading / please?

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The imported redirection should work without an issue with ^/. Could you please let us know the URL you are trying to redirect.
    ​​​​​​
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Redirection import not working’ is closed to new replies.