Redirection does not work

#30916
  • Resolved Henk Oonk
    Rank Math pro

    I use CM Tooltip Glossary (and Encyclopedia type of custom posts type).
    Now I have a situation that I use them wrong.
    So I want to change this custom posts type to normal posts using Post Type Switcher.
    I am trying to use Redirections in the Rank Math plugin, but it does not accept/save the redicection.

    What do I do:
    1. Copy the complete link of the glossary page I want to change to a posts.
    2. Change a glossary posts (link called ifrsdefinition) to posts
    3. Use Add Redirections:
    Source URLs: https://www.faqifrs.com/ifrsdefinition/simplified-approach-lifetime-expected-credit-losses/
    Destination URL: https://www.faqifrs.com/simplified-approach-lifetime-expected-credit-losses/
    Redirection type 301 Permanent Move
    Status: Active
    4. Press Add Redirection

    And I return to the Redirections page without a redirection being added.

    Please let me know if what I am trying is wrong (not possible in Rank Math) or suggest how I should do this.

    Many thanks in advance

    Henk Oonk

Viewing 1 replies (of 1 total)
  • Todd
    Rank Math free

    Hi Henk,

    Thanks for getting in touch with us.

    It seems to be working fine for us. Please check this screencast showing it is working:
    https://i.rankmath.com/apVuG0

    If you are not able to make it work, it might be a conflict with one of the plugins or the theme you are using. To determine that, can you please follow this troubleshooting guide?
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Redirection does not work’ is closed to new replies.