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We often use redirects from the souled subdomain to hide tracking data and make a link look cleaner. For example, https://souled.olami.org/613 redirects to https://souled.olami.org/?rfo=a2i5f000001YCGt and when the user clics JOIN NOW, they are taken to https://online.olami.org/joinsouled?rfo=a2i5f000001YCGt . The query string (key-value pair) rfo=a2i5f000001YCGt tells Salesforce that this students was referred by The 613 Foundation. Here is where the issue comes up: I have noticed that occasionally these links are shared on social media, and the platform adds more tracking to the url. When this happens, the link ends up looking like this: https://souled.olami.org/?rfo=a2i5f000001YCGt?fblic=lf89fjg – the query string added by the platform gets appended to our query string with a “?” (not an &) which effectively breaks the tracking (it even threw an exception in SF once). Is there a way for the redirect tool to add that query string correctly?
The ticket ‘Redirect where both source and destination have a query string’ is closed to new replies.