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Hey,
I am trying to add a redirect from one of the links to a pdf file which is part of wp-uploads folder.
The redirect for some reason doesnt work and wordpress keeps redirecting the link to home page instead of the pdf file.
Can you look into what could possibly be a problem?
Added details to Sensitive data section.
Best.
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Hi,
I m not sure what redirect you are checking.
I have updated the sensitive data with the header response from HTTPHeader.io tool.
There is no other redirect in place either on functions.php or htaccess file. We have checked, yet the redirect doesnt work.
And the link keeps redirecting to home page.
There must be a solution to this!
Thank you.
Hello,
Thats the old URL, I switched it to check further if the file is causing the problem.
All the new details were already added to the edited sensitive data.
Now I have added the Screenshot to show you the re-uploaded file URL works.
Do check it out.
Hoping this gets solved with the next reply.
Thank you.
Hi,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Redirect to PDF not working’ is closed to new replies.