Redirect Suggestion In Admin Menu Will Not Go Away

#37768
  • Resolved Adam @ WPCrafter

    4 years, 8 months ago

    Rank Math free

    I have the feature enabled where if I delete content or change a permalink that redirection will suggest that I make a redirect for the changed URL. It suggests this with an admin notice.

    The problem is, the admin message will not go away.

    Steps to reproduce:
    1. Enable the feature in RM settings
    2. Delete a page or post
    3. There will be an admin notice that will not go away no matter what you do. (I created the redirect which is what I wanted, but the notice is still present everywhere on my admin)

    The correct behavior would be to let me remove the notice or have it auto-remove when I create the redirect. The way Yoast does it, it will just show once then go away regardless of if you make the redirect or not.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It is likely that this is related to your page cache. Could you please flush it and check if the admin notices will go away?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Adam @ WPCrafter

    4 years, 8 months ago

    Rank Math free

    All caches cleared, the admin notice is still there on every page. I even logged in, in a browser with the cache cleared.

    Same message https://d.pr/i/xc3W1O

    Did you try to reproduce on your end to verify that it’s not just me?

    Rank Math

    4 years, 8 months ago

    Hello,

    It seems to be working fine on our end:
    https://i.rankmath.com/ciGY0O

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    4 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Redirect Suggestion In Admin Menu Will Not Go Away’ is closed to new replies.