Redirect problem

#34543
  • Resolved Silvestro Sanna
    Rank Math free

    Ever since the plugin was updated, I have been having a problem with redirection.
    Always the same pages that I redirect appear to me on page 404.
    I noticed in the database table that the 404 and redirection options seem not installed in this version.
    I have this problem since the last update.
    There are no new plugins installed

    • This topic was modified 4 years, 2 months ago by Michael Davis.
Viewing 8 replies - 16 through 23 (of 23 total)
  • Hello,

    I have logged in to your site to check this issue, here’s what I found:

    When I visit one of the URLs from the 404 monitor, I can see 2 consecutive redirects:
    – From https://www.tradingfacileonline.com/index.php/la-settimana-sui-mercati-in-attesa-della-bce
    – To https://tradingfacileonline.com/index.php/la-settimana-sui-mercati-in-attesa-della-bce
    – And then from there to https://tradingfacileonline.com/

    Only the second redirect is handled by Rank Math, the www to non-www redirection is done somewhere else, and it looks like that is when the 404 gets registered in the system. This is logged by the 404 monitor but on the client side there is no 404, so this error can be ignored safely. You can exclude these from appearing in the log by going to Rank Math > General Settings > 404 Monitor > Exclude Paths, add https://www.tradingfacileonline.com in the text field and select “Starts with” in the dropdown. Then, these errors should not show up anymore in the logs.

    Hope that helps.

    P.S. Let me know if you want the links removed from this post.

    • This reply was modified 4 years, 2 months ago by Balazs.
    • This reply was modified 4 years, 2 months ago by Balazs.

    https://snipboard.io/mLM2DA.jpg
    https://snipboard.io/AyHPF1.jpg

    good morning. I tried to make the change you suggested, but it doesn’t seem to work. this page is very important to me, because it is a landing page. when I click on it the redirect works, so I don’t understand why this error appears

    Hello,

    Thank you for contacting Rank Math today.

    We are checking this issue and we will be in touch in a short while.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Upon further inspection, we found that the issue is probably related to a bug in Rank Math versions 1.0.39 & 1.0.39.1.

    We will possibly fix it in version 1.0.40. Please keep an eye out for the update, and let us know if that doesn’t fix it for you. Until then, you can ignore these 404 errors, or exclude such URLs from the 404 monitor in Rank Math > General Settings > 404 Monitor > Exclude Paths, as I described in my previous post.

    Hope that helps.

    Good morning.
    I also have problems with the sitemap. clicking on the link he replies with error 404. yesterday was visible
    https://tradingfacileonline.com/sitemap_index.xml

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have checked your sitemap and it is loading fine for me. If the issue should happen in future, you can fix it with the following steps:

    1. Head over to WordPress Dashboard > Settings > Permalinks

    Hit the save button once.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

    Hit the save button once.

    That should fix the issue.

    If it doesn’t, please do let us know so we can look at this further.

    Hi there is the problem with the sitemap again, I made the screen, I have to click on save settings again, then the problem disappears.
    Why is this still happening?
    https://snipboard.io/GoOiyM.jpg

    Todd
    Rank Math free

    Hi,

    It might be happening because of the changes you are making on your website or because your .htaccess file is getting rolled back to default somehow.
    https://developer.wordpress.org/reference/functions/flush_rewrite_rules/

    Can you please talk to your web hosting provider and ask them why the rewrite rules aren’t “sticking”?

    Do let us know what you find out.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 16 through 23 (of 23 total)

The ticket ‘Redirect problem’ is closed to new replies.