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I’ve followed the steps for troubleshooting deleted redirects that are still causing redirects but unfortunately, it did not help. I would like to know what may still be causing the removed redirects to be redirecting content.
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Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
If you have removed the redirections, the URL shouldn’t get redirected. I checked the URL and it is not getting redirected by our plugin:
You can confirm that by deactivating Rank Math. If the URL works fine after disabling our plugin, please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Redirect Issues’ is closed to new replies.