Hello,
I’m sorry to hear that you are facing issues with the URL “https://rankmath.com/kb/page-with-redirect/” not redirecting properly within Rank Math despite setting up redirects and not finding any conflicting pages or images with the same slug.
To resolve this redirect issue within Rank Math, you can follow these steps:
-
Check for Other Redirection Plugins Installed: First, check if you have any other redirect plugins installed that might have configured conflicting redirects. If you find any, delete them immediately. Then, check your posts (preferably from a new browser) to see if the problem is resolved.
-
Perform a Theme or Plugin Conflict Check: Sometimes, conflicts between plugins or themes can cause redirect issues. You can perform a quick conflict check on your website. Disable Rank Math temporarily and check if the redirection issue persists. If not, try disabling other plugins one by one to identify the conflicting plugin causing the issue.
If after following these steps the issue persists, please open a ticket on our support forum, and our dedicated support team will assist you further in resolving the redirect problem.
Thank you for bringing this concern to our attention. We are here to help you with any further assistance you may need.
Sources:
WordPress Permalink Structure & Changing Individual URLs » Rank Math
Page With Redirect – Google Search Console Status » Rank Math
What Are HTTP Redirections? » Rank Math
Random URLs Redirecting Even When No Redirect Was Created » Rank Math
Hello,
Please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/
Then, head over to your WordPress Dashboard > Settings > Permalinks and save the settings without changing anything.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you for the reply. The update and re-saving permalinks did not resolve the issue. What type of plugin might conflict with redirects? I would like to continue troubleshooting before allowing access.
Hello,
Thank you for your patience.
You may check if you’re using a different SEO or redirection plugin on your site.
Here’s our full list of incompatible plugins with Rank Math:
https://rankmath.com/kb/plugin-conflicts/
Looking forward to helping you.
We are not using any of the plugins on the list provided.
It appears redirects are now just redirecting anywhere. What a disappointment.
Hello,
Thank you for your patience.
We’ve checked the URL you initially shared, and it is already redirecting fine.
If the newly created redirects are not working, please clear your website and browser’s cache for troubleshooting.
Looking forward to helping you.
As mentioned, I added redirects to functions.php since this plugin stopped working. Is there any potential for a crash if I disable Rank Math at this point?
Hello,
If you want you can deactivate the Rank Math plugin but all the settings from our plugin will be removed.
However, as the Rank Math redirection is not working, can you please share your WordPress and FTP logins in the sensitive data section so that we can check the issue further for you?
Looking forward to helping you.
Thank you.
The latest update appears to have solved the issue. Thank you for your help.
Hello,
We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
Hello,
We are glad to know that this issue has been resolved. Thank you for letting us know.
This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
