redirect

Hello,

Thank you for contacting Rank Math support today and bringing your concern to our attention.

You can make use of the regex type redirection. Please follow this example redirection rule:

Source URL: b/(.*)
Type: Regex
Destination URL: http://www.tilyexpress.ug/brand/$1

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

I’ve checked your redirections, and you have existing redirects for your brands which causes the redirect loop issue. Please refer to the screenshot in the sensitive data section.

However, I’ve already deactivated them, and the brands are already working fine. Please clear your website and browser’s cache if the issue still persists.

I hope that helps.

Thank you.