Recovering lost data

#488115
  • Resolved Lisa Jackson
    Rank Math free

    I deactivated the Rank Math plugin and our developer says it has now lost all it’s data ie it lost all of the previous SEO optimisation work and removed all of the existing URL migration 301 redirect work they did from old URLs to new site URL equivalents. Is there a way to recover this if we reactivate the plugin?

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  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    All of your data from Rank Math are saved in your database. Which is why deactivating Rank Math shouldn’t remove all of your Rank Math data from your site until you’ve erased them from your database using the following method:
    https://rankmath.com/kb/uninstall/#completely-removing-rank-math-s-data

    In short, reactivating Rank Math should resolve your issue and you should be able to work with all of your SEO data again if you didn’t remove them from your database.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Recovering lost data’ is closed to new replies.