Received Pro Version as a Bonus?

#213188
  • Resolved Don Pasco

    2 years, 10 months ago

    Rank Math free

    Dear Support,
    I have had the free version of Rank Math for a few months now and recently I decided to purchase a product because they were offering the Pro version of Rank Math as bonus for anyone who purchased through their affiliate link.

    Today was the first time I attempted to add the Pro version of the plugin to my site and I noticed that this message is showing inside the plugins area of my wordpress site:

    Automatic update is unavailable for this plugin. It seems that you don’t have an active subscription for Rank Math SEO PRO. Please see details and pricing.

    Did I get screwed by the affiliate that offered the Pro Version as a bonus?

    Thank you for your help.
    Don Pasco

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jaideep Asrani

    2 years, 10 months ago

    Hello,

    Thanks for contacting us. Sorry for the delay and any inconvenience that might have been caused due to that.

    Even if you have the PRO plugin of Rank Math, in order to use the PRO features, PRO support forum, and receive updates you need to connect it to your Rank Math account that has a PRO or Business subscription enabled. Without a PRO subscription, the PRO plugin is of no use.

    So you should contact the affiliate about this as he has somehow misled you. And we only allow Rank Math PRO to be used on personal websites with the PRO subscription and on the client’s site with the Business subscription.

    We are not aware of any such offers that provide Rank Math PRO with some other product and will not suggest anyone to fall for these kinds of offers. The only correct way to purchase Rank Math PRO is from our official site.

    Hope this helps. Let us know if you need any further assistance.

    Don Pasco

    2 years, 10 months ago

    Rank Math free

    Hi Jaideep,
    Thank you for your response.

    Of course, I am disappointed to learn that the Rank Math Pro plugin is of no use without a Pro subscription, but I appreciate your clear explanation of my situation.

    I rechecked the affiliate’s youtube video here -> https://www.youtube.com/watch?v=d2fWkTL3yQ8&lc=UgzRHPhHE4VlF94jKeR4AaABAg.9OAOZIQnCHX9OAPlFy4bdd

    to make sure I didn’t miss something in the offer, but I don’t think I did.

    The offer for the Rank Math Pro plugin is at the one minute mark and I did not hear any mention of a subscription.

    The good news is I learned a valuable lesson that I will not be so easily fooled next time. 🙂

    Thank you for your help.
    Don Pasco

    Princess

    2 years, 10 months ago

    Hello,

    Thank you so much for getting in touch.

    We appreciate you bringing this to our attention and we are sorry for what you have experience with that affiliate.

    Feel free to use the free version of Rank Math on your website. Rank Math Free is very sophisticated and you can think of it as a lifetime free plugin with all the premium features that are offered in the paid versions of other SEO plugins. Other premium SEO plugins charge for what we are offering in Rank Math’s free version. Check here for price comparison https://rankmath.com/pricing/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 3 replies - 1 through 3 (of 3 total)

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