Really lost….

#726866
  • Resolved Leah Zeira

    3 months, 2 weeks ago

    Rank Math free

    Hello, I just opened an account on rankmath.com but have already purchased rank math pro and content ai.

    I was just told by Bhanu to disconnect my rank math from my wordpress website to and I did and now I can’t reconnect it without signing in here. I signed in here and don’t see the subscriptions I bought from rank math. I want to reconnect rank math pro and install content ai. I am going in circles.

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    3 months, 2 weeks ago

    Hello, we apologize for the inconvenience you’re experiencing. It seems like you’re having trouble reconnecting your Rank Math account to your WordPress website after disconnecting it. To reconnect your Rank Math account, please follow these steps:

    1. Log in to your WordPress dashboard and navigate to Rank Math SEO → Dashboard → Help.
    2. Click on Connect Now to reconnect your Rank Math account.

    If you’re unable to see your subscriptions after signing in, please ensure that you are using the correct account. If you have multiple Rank Math PRO licenses, make sure to select the applicable license from the dropdown menu.

    If you’re still facing issues, please let us know by replying to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Sources:
    Website Not Shown In Rank Math Account Area » Rank Math
    How to Connect/Disconnect Your Website From Content AI
    How to Ensure Your Account Has an Active Subscription » Rank Math
    How to Restore Missing Content AI Credits » Rank Math

    Leah Zeira

    3 months, 2 weeks ago

    Rank Math free

    I am really frustrated…I reconnected the plugin and now I only have regular rank math and not the pro version. Not only that I still don’t have the content ai. I paid for both and have been wasting hours of my time going in circles trying to them both installed on my site. I am really disappointed.

    Jaideep Asrani

    3 months, 2 weeks ago

    Hello,

    You have purchased the PRO plan with the i***@d*************** email. Please let us know the preferred email address so we can merge your accounts.

    Looking forward to helping you.

    RankBot

    2 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Really lost….’ is closed to new replies.