Hello,
Thank you for contacting the support.
You can follow this guide to recreate the missing database tables:
https://rankmath.com/kb/recreate-missing-database-tables/
Hope that helps.
Thank you.
Hi. I tried that, it tells me “Something went wrong”
Hello,
We might need to take a closer look. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Can you please share the two site’s domain URLs so we can access their admin dashboard using the login information you provided?
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I tried re-creating the database table under Rank Math’s database tools and it seems to be working as you can see from my screenshot (#1) in the sensitive data section.
If you head over to your WordPress Dashboard > Rank Math > Status & Tools > System Status, the tables are already created except for the 404 (since your 404 monitor module is currently deactivated). See screenshot #2.
The same goes for your second website.
Can you please check again from your end?
Looking forward to helping you.
Thank you. It seems one of my plugins is conflicting. When I install them, the error persists
Hello,
I am glad that you have found the root cause of the issue.
If you have further issues with our plugin, just let us know here. We are more than happy to help you resolve it.
Thank you.
