Rating problem

Hello,

Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

Please navigate to WP Dashboard > Rank Math > Status & Tools > Database Tools and Rebuild index for analytics. Wait for the process to complete and check the Site Analytics again.

The issue should be resolved after that. Let us know if it doesn’t. We are here to assist.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

I can check that the score of the product is the same in the product list view as in the Site Analytics:

To update the score you are seeing inside the editor, you will have to edit the product and click on the update button. Once done, the updated score will be visible in the list view and the Site Analytics:

Hope this helps. Let us know if you need any other assistance.

Thanks.