rankmath stopped working

#171166
Viewing 7 replies - 16 through 22 (of 22 total)
  • Rankmath does not display at all any longer. Do you think I should delete the plugin and reinstall?

    Hello,

    Thank you for the follow-up, and sorry for the delay.

    We would like to further check your site, but it seems that the login link you have provided is no longer working. Could you please check and update?

    Thank you, and looking forward to your update.

    I’m supplying login information in the sensitive area.

    Hello,

    Thanks for sharing the details. Sorry for the delay and any inconvenience that might have been caused due to that.

    I checked your site and figured out that the issue is being caused due to a conflict with the AmaLinks PRO plugin. If you disable it and check your posts, you will be able to see the SEO score. Please contact AmaLinks PRO’s plugin support to resolve the issue.

    Hope this helps. Let us know if you need any further assistance.

    I already figured that out and contacted Amalinks pro, did you not read the earlier messages? Amalinks pro works with rankmath and they found no issues, I sent this information to you and you requested the temporary password, I thought to check if there was an issue with the back end causing my problem, because why have they been compatible and then just stopped.

    Hello,

    Thank you for the update, and sorry for the delay and inconvenience.

    I’ve already passed this issue to our dev team for further investigation and will get back to you shortly. We really appreciate your kind patience regarding this matter.

    Meanwhile, please make sure the login link is valid for at least 24 hours and add your FTP logins in the sensitive data section.

    Thank you.

    Hello,

    Upon inspecting your website I didn’t notice any conflict with Amalinks Pro like you mentioned you found after performing the plugin conflict checks.

    The conflict is with your theme. If you select a default theme and enable Rank Math and Amalinks you can still the tests below working correctly.

    Also, when accessing your posts there are a lot of related ACF errors in the console.

    I would advise that you get in touch with your theme provider and ask them to have a look at this situation.

    If you have any other questions related to Rank Math don’t hesitate to get in touch.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 16 through 22 (of 22 total)

The ticket ‘rankmath stopped working’ is closed to new replies.