RankMath site the plugin is not working

#733079
  • Resolved Roy Hanner
    Rank Math free

    I had a pro account but I am unable to find it, or past invoicing on my RankMath site the plugin is not working. The site https://ChurchBooks3.com is the only site with the pro plugin but it continues to perform badly. If my subscription has expired please advise before these types of situations occur.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello, I’m sorry to hear that you’re experiencing issues with the Rank Math plugin on your website. It sounds like you’re having trouble with the performance of the Pro plugin on your site https://rankmath.com/yoast-alternative/

    To address this issue, I recommend checking if your Rank Math PRO subscription is still active. You can do this by logging into your Rank Math account and navigating to the dashboard to verify the status of your subscription.

    If you’re unable to find your past invoices or need further assistance with your Pro account, please reply to this ticket, and a human agent from the Rank Math Support team will be happy to assist you further.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

    Sources:
    Rank Math PRO – Pricing Plans for Businesses & Individuals
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Unable to connect site to account

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Connected, Awesome Job, Thanks

    Hello,

    We are glad to know that this issue has been resolved. Thank you for letting us know.

    This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘RankMath site the plugin is not working’ is closed to new replies.