Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please confirm if you are using any page builder on your site? If so please let us know which page builder you are using.
Looking forward to hearing back from you.
Thank you.
Yes, I am using the following plugins on my site:
Kadence Blocks – Gutenberg Blocks for Page Builder Features
Kadence Pro – Premium addon for the Kadence Theme
Kadence Blocks – PRO Extension
Hello,
Can you please let us know if you are using the block from Kadence that is called “Buttons (Adv)”? We ask this because we noticed an issue with that block and our Content Analysis API, and our developers are currently investigating that.
We also suggest you to contact with Kadence Blocks support and inform them about this issue as it is coming from their end.
Looking forward to helping you.
Thank you.
Hello,
Circling back to this issue.
This is to let you know that, we have advised other users to report the issue to Kadence, and we suggest you to also do the same.
We are doing this because the more users that report this issue to them, the quicker we can anticipate a resolution from the Kadence team.
As a result to this we just got a user who got the below reply from the Kadence support team (sharing it just for your reference).
“We do have similar reports of this issue.
We’re able to replicate the issue with both the current versions of Rank Math and Kadence Blocks.
We’ve reported this to the developers so they can be checked and fixed with a high priority.
We will give an update once we hear back from the developers.
You can also look out for new updates and see our change logs if this bug has been fixed in the newer versions.”
We hope that helps, and please don’t hesitate to get in touch if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
