Hello,
I apologize for the inconvenience you are facing regarding your Rank Math SEO Pro plugin download. If you are seeing conflicting information between your WordPress plugin downloads section and your account downloads, it might be due to a discrepancy in the data.
To resolve this issue, please follow these steps:
- Log into your Rank Math account here.
- Download the Rank Math PRO version directly from your account area.
- If you encounter any issues with the download or if the PRO version is not available in your account, please reach out to our support team by clicking here.
Our support team is available 24/7, 365 days a year to assist you with any concerns you may have.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
If you need further assistance, please feel free to reply to this ticket. We are here to help!
Have a great day!
Sources:
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Where Is My Rank Math PRO License Key?
Installing Rank Math on a Multisite Environment » Rank Math
It won’t let me download the pro says i HAVE TO BUT IT. Please advise
Hello,
We can see that the account you opened this ticket with has no Rank Math PRO subscription but a Content AI Starter subscription.
Kindly let us know if it was intended.
If you however purchased Rank Math PRO elsewhere (another email) can you search and forward a receipt from FastSpring.com so we can locate your account and verify it?
We look forward to hearing back from you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
