Rankmath SEO Edit is not working in woocommerce Products

#78696
  • Resolved nanochemazone

    3 years, 8 months ago

    Rank Math free

    Hi

    Last week after the woo-commerce plugin update and WordPress updated to the new version, Rankmath is no longer working on my website. It is unable to edit the meta box in woo-commerce products. But this is showing edit snippet option and meta box on the static page such as the Home page.

    I also took the help of a designer but unable to resolve it.

    I sent an email to a staff member of RankMath. He suggested me to open a new ticket here and include WP logins in the designated Sensitive Data section

    It would be highly appreciable if any team member of Rank Math will take a closer look at my website. it’s highly important to resolve it because my business is suffering without SEO.

    Thank you so much!

    Waiting for your kind reply and suggestions.

    Regards

    Satish

Viewing 2 replies - 1 through 2 (of 2 total)
  • Josh Etheridge

    3 years, 8 months ago

    Rank Math business

    Having the same issue as well!

    Uzair

    3 years, 8 months ago

    Hello,

    Thank you for getting in touch. I am really sorry for the trouble this must have caused.

    The plugin is working fine with the latest WP version. Here’s a screencast:
    https://i.rankmath.com/lTvEmR

    ​It is likely because of WordPress 5.5 which is right now breaking websites right, left and center:
    ​https://www.searchenginejournal.com/wordpress-5-5-issues/377851/

    Assuming you are using the latest version of all the plugins, themes and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    WP 5.5 brought a new error (not actually an error) that is not covered much and is related to the new jQuery version in the core. That is breaking many old themes and plugins. You have to stick with the developer that updates their products regularly or check with them and ensure they are compatible with WP 5.5

    If it is an issue with your theme, you can use this plugin until your theme provider releases an update: https://wordpress.org/plugins/enable-jquery-migrate-helper/#description

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rankmath SEO Edit is not working in woocommerce Products’ is closed to new replies.