RankMath score not updating - Support

Resolved Usama Shoukat
3 years, 6 months ago

Rank Math free

Hi there…

Need your help. I use the Rankmath plugin, and I’m using the Power word and the focus keyword in the SEO title, but I’m still getting a red mark which means I haven’t used any.
Like, if my title is How to install WordPress Locally?
Focus Keyword is “install WordPress locally” Now when I’m changing it to “Best Way to Install WordPress Locally” You can see that I’m using the Power word which is “Best” but I’m not getting a green mark in my RankMath SEO score.

Similarly, one of my posts has the title “WordPress vs Blogger – Which is Better?”
Focus Keyword is “WordPress vs Blogger” and it is at the beginning of the SEO title but I’m still getting a red mark which means I haven’t used the focus keyword in the SEO title.

Can you guys please guide me about this? Is it some problem from my side or the plugin is not updating it? Or the problem is something else?

Kindly help me out with this ASAP.
Regards
Usama S.

Viewing 14 replies - 1 through 14 (of 14 total)

Brian
3 years, 6 months ago

Rank Math free

Hello,

Thank you for getting back to us.

This should not be the case if you are working on the usual WordPress editor either on Guternburg or classic editor.

In any case, you are using another page builder, it is possible that it is not compatible with the Rank Math’s content analysis API which is something that should be checked from the backend.

May you let us know if this is the case? What page builder are you using if so?

We are looking forward to helping you.
Thank you.

Usama Shoukat
3 years, 6 months ago

Rank Math free

Hey Brian…
Thanks for the reply.

I’m using Elementor Pro page builder. But the SEO options only appear on the WordPress classic editor.

I’m sharing the screenshot with you. https://ibb.co/518Hmxb

Regards

Anas
3 years, 6 months ago

Rank Math business

Hello,

Rank Math is compatible with Elementor.
https://rankmath.com/compatibility/elementor/

The SEO options should be visible when you edit the page with Elementor.

If the SEO tab is not available in Elementor editor, it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Only the site admin would know and your users won’t be affected by this troubleshooting.

If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Please do take a complete backup of your website before sharing the information with us.

We really look forward to helping you.

Usama Shoukat
3 years, 6 months ago

Rank Math free

Hi Anas…

Thanks for replying
Just checked the SEO tab and it is giving me some better results like from 44 to 53 with the same keyword.
But, still, I’m not sure that why the score is not exceeding 85 or 90 even I’m using the exact same focus keyword in my title and moreover it is at the beginning of the title but the errors that I haven’t used the focus keyword in my title and also the focus keyword is not at the beginning of the SEO title.

It is making me sick.
Kindly guide me through this.
Regards

Prabhat
3 years, 6 months ago

Rank Math agency

Hello,

Thanks for the reply.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include the Affected URL & WordPress logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Usama Shoukat
3 years, 6 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Usama Shoukat
3 years, 6 months ago

Rank Math free

Hey guys,

Did you guys find the issue? Is it something from my side or plugin is conflicting with some other theme or plugins?

Jeremy
3 years, 6 months ago

Hello,

Thank you for keeping in touch with us and we deeply apologize for the unexpected delay.

I just test a couple of Power words (example: Free) in your post and it seems to be working but, to make the test pass, you need to insert the Power Word into the snippet title. Please see this video screencast: https://i.rankmath.com/0xT2Pl

Make sure to check any other posts and you’re not manually editing the snippet otherwise you need to make the changes in two places.

As for the scoring issue, it seems you are scoring very well here. You are scoring 80 and above in both classic/gutenberg and Elementor editor.

Do note that these tests are just guidelines and one does not need to follow them religiously.

At the end of the day, the content needs to be written for the readers and not for the search engines.

Scoring higher points in Rank Math’s tests won’t guarantee higher rankings.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Usama Shoukat
3 years, 6 months ago

Rank Math free

Thank you soo much for the response.
I saw the video and I understand that issue. But what about the other issue that is I’m using the focus keyword in my title even at the beginning of the title but it still shows the red mark on both the options.
How can I fix this?

Prabhat
3 years, 6 months ago

Rank Math agency

Hello,

Thanks for your reply.

It seems like you accidentally marked this ticket as Resolved. If a ticket is marked Resolved, then we lose access to the sensitive data section (containing your website logins).

I’ve removed the Resolved status from the ticket.

Please provide your logins again so that we can further investigate the issue.

Looking forward to helping you.

Thanks.

Usama Shoukat
3 years, 6 months ago

Rank Math free

Thanks, Prabhat Rai,
The issue is resolved. Thank you soo much for your assistance.
BTW, can you please tell me that How much time will the affiliate approval takes? AS it is more than 15 days that I have applied for the affiliate but still the account is pending.

Have a nice day.

Anas
3 years, 6 months ago

Rank Math business

Hello,

We are glad the issue is resolved.

We are manually approving the affiliate applications.

If you have already answered the questionnaire, please wait while we reach your application as we have received a lot of affiliate applications.

Thank you for your patience.

Usama Shoukat
3 years, 6 months ago

Rank Math free

Okay, Thanks a lot for the reply.

Ankit
3 years, 6 months ago

Rank Math business

Hello,

Thank you for your reply.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)

You must be logged in to reply to this ticket.