Hello, we apologize for the inconvenience you’re experiencing with your Rank Math PRO subscription not reflecting in your account. To resolve this issue, please ensure that you are logged into the correct account associated with your Rank Math PRO subscription.
If you have confirmed that you are logged into the correct account and the issue persists, please click on the “Contact Support” button to assign this ticket to a human agent who will assist you further. Thank you for bringing this to our attention.
Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Your Rank Math PRO purchase is currently applied to the account with an email address of [check sensitive data section].
You would need to login to that account in order to download the PRO plugin and activate it.
If you wish to do some modification with your accounts, please let us know here.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
