RankMath Pro – Cancelamento – Estorno no cartão de crédito

#192851
  • Resolved Diogo Alencar
    Rank Math free

    Prezados, bom dia, cancelei a compra do RankMath Pro, confirmada por vocês em 11.04.2021, mas o valor não foi estornado no meu cartão de crédito até o presente momento. Peço a colaboração de vocês para levar isso a efeito e me esclarecer quando isso efetivamente ocorrerá. Desde já, muito obrigado pela atenção de todos e mais sucesso para vocês! Obrigado.

Viewing 1 replies (of 1 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    We already initiated the refund during your previous support ticket.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    Hope this helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘RankMath Pro – Cancelamento – Estorno no cartão de crédito’ is closed to new replies.