Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
You don’t seem to have included the URL to your site. Please update.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hello Michael,
Thank you for your kind response, and sorry for not including the website link ,
Link is : https://coupogate.com
And for the steps you mentioned , I have already tried that with no luck nfortunately.
Looking for you help here.
Thanks in advance
Hello,
Thank you for contacting Rank Math today.
I have accessed your site and I can’t seem to replicate the issue. Rank math options are working perfectly fine. Check out the screenshot I have attached in the sensitive section.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
