Rankmath not working with EDD properly

#14455
  • Resolved pingo gaz

    5 years, 2 months ago

    Rank Math free

    Hello,

    I have used rankmath in my wordpress + Easy Digital Downloads plugin, because it says it’s compatible with EDD but it’s not totally compatible and i got lot of problems.

    1 – For some reason it doesn’t rank most of my images even if i have the Auto alt or even if i do it manually.
    2 – It redirect most of my images to other links for example (I have picture A with info & link ===> when i find it on google image search i find that the image have info from other picture & the link take to other picture and this is weird, i tried even to submit some images manually still the same only when i activate rankmath plugin).
    3 – the same thing happen with google search, i find the link but with different info.

    So can you please help with this

    • This topic was modified 5 years, 2 months ago by pingo gaz.
Viewing 15 replies - 1 through 15 (of 17 total)
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  • Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for getting in touch with us and sorry for any inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    pingo gaz

    5 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    pingo gaz

    5 years, 2 months ago

    Rank Math free

    Hi Michael,

    Thank you for your reply, i have included my wp logins, even if i have already you before when i posted a question about the sitemap, hopefully you can help me with that.

    Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hello,

    Thanks for the access.

    1). I have inspected several images on your store and I can see that the automatic alt tags have been added as shown below:
    ALT tags

    2). Most of the images on Google are older images that might have been indexed before you installed Rank Math because your posts do not appear to be indexing on the search console:
    Sitemap

    Please check from the search console if the sitemap URLs have been fetched.

    We are looking forward to helping you. Thank you.

    pingo gaz

    5 years, 2 months ago

    Rank Math free

    Thank you for checking that, i just checked on my end and found that the sitemap.xml is been confirmed by google but most of the links are not indexed via the sitemap, because i had problems while submitting the sitemap time ago when i posted on here.

    Now i see that even if the sitemap is in there google still didn’t use the sitemap to fetch urls so i got a lot of problems with images and links the whole seo is ruined 🙁

    I don’t really know how to force google bot to read only from the sitemap, i’ve been having that issue for 2 months now.

    Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hi there,

    Thanks for getting back to us.

    Your Litespeed server is caching the sitemap file, here is the response that I get a curl request:
    Curl Response

    Please get in touch with your host so that they can help in bypassing the cache rules on this file.

    Thank you.

    pingo gaz

    5 years, 2 months ago

    Rank Math free

    I have a vps server that i installed cpanel on it myself, when i contacted VULTUR VPS they told me they are just able to check this that are related to the server configuration.

    So i checked some tutorial on litespeed blog about that problem and they said to disable w3 total cache plugin or any caching plugin so i did but still don’t know if thats works fine or no.

    Can you please tell me if something changed ?

    Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hello,

    Thanks for getting back to us.

    I am afraid that there is no change, please ensure that you have purged the cache before deactivating your caching plugin. You can test the changes on the sitemap file here https://onlinecurl.com/

    I hope this info helps. Thank you.

    pingo gaz

    5 years, 2 months ago

    Rank Math free

    Hello,

    How do i know that there is changes ? Everytime i test on that link i find the same results ? but don’t know which line to see if there’s changes ?

    pingo gaz

    5 years, 2 months ago

    Rank Math free

    Hello, any reply please for my last reply on this post ?

    I have purged all the cache before testing and tested again i still see the same result in red ?

    Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hello,

    Apologies for the delay.

    I can see that you have the Google XML sitemaps plugin installed. Can you confirm that the issue is still replicated when the Rank Math sitemap is disabled and you use the sitemap from this plugin?

    Let me know how this goes. Thank you.

    pingo gaz

    5 years, 2 months ago

    Rank Math free

    I don’t really remember but i have tested like RankMath & 2 other plugins for sitemap but in that time i’ve had issue or a bug, i couldn’t submit any of the sitemaps, but after 2 weeks “RankMath Sitemap” got submited to google and now it’s been 2 months and google still not indexing any link via the sitemap ! it only fetch links randomly !!! sometimes i find them in search sometimes it disappear.

    I don’t really know where is the problem exactly.

    Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hi Pingo,

    Thanks for getting back to us.

    Please delete the current sitemap and resubmit a new one and then wait for a couple of days and check whether this will have resolved the issue.

    Let us know how this goes. Thank you.

    pingo gaz

    5 years, 2 months ago

    Rank Math free

    Okay i will do and check that and will let you know the updates.

    Thank you for your help

    Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hello,

    Great! We will be looking forward to an update from your end.

    Thank you.

    RankBot

    5 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 17 total)
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The ticket ‘Rankmath not working with EDD properly’ is closed to new replies.