Rankmath not working and not getting download option

#83477
  • Resolved Kaberi Gogoi

    3 years, 8 months ago

    Rank Math free

    Hello Rankmath,

    I am not getting download option on the latest version of WordPress 5.1.6. It is asking for WordPress update though itis in the latest version. Can you please help me you

Viewing 1 replies (of 1 total)
  • Uzair

    3 years, 8 months ago

    Hello,

    Thank you for getting in touch with us.

    That is not the latest version of WordPress.

    Please update to the latest version which is WordPress 5.6.1

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rankmath not working and not getting download option’ is closed to new replies.