RankMath NOT seeing external links

#97135
  • Resolved Ken
    free

    Hi:

    This seems to be an issue for just one page on my site but Rank Math refuses to see external links on the page and therefore reports incorrectly.

    I have added a screen shot highlighting the issue below.

    There seems to be nothing about this page that is unique so I am at a loss to explain why this would be happening.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    ​​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I am trying to log in but it is showing this message:

    LOGIN BLOCKED: 2FA is required to be active on all administrator accounts.

    Could you check it?

    Looking forward to help you.

    Sorry that should be corrected now.

    Hello,

    I was able to check the post. Your external links on the post are added via a SASWP/FAQ BLOCK block which it seems Rank math is unable to analyse correctly.

    We have added API access to the content analysis in the Rank Math plugin to make content from page builder and similar plugins readable by Rank Math.

    You would need to contact the developer of the plugin adding the FAQ by showing the following link:
    https://rankmath.com/kb/content-analysis-api/

    Please note that these checks are just for your reference to help you optimize your page/post content and the score doesn’t affect your page Ranking.

    I hope that helps. Please let us know if there’s anything else you need our assistance with. More than happy to help.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘RankMath NOT seeing external links’ is closed to new replies.