Rankmath not recognizing headings

  • Hi, Just recently I noticed that rankmath stopped recognizing my h2, h3 or any other heading tags.

    I am using Rankmath with Elementor and this is a new glitch since it always picked up on these tags immediately previously

    Can you help?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please let us know if you find the culprit else we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    I will try and get to this shortly. Thank you.

    Hello,

    Thank you for the follow up.

    Please do test and let us know how it goes.

    Looking forward to helping you. Thank you.

    ​​​​​​

Viewing 3 replies - 1 through 3 (of 3 total)

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