RankMath Metabox not showing up

Hello,

We apologize for the issue you are facing with the Rank Math Meta Box not showing up for editor roles. This can be frustrating, especially when you’re trying to optimize your content.

Here are a few steps you can take to troubleshoot and potentially resolve this issue:

1. Check Titles & Meta Settings:

   • Navigate to Rank Math SEO → Titles & Meta from your WordPress dashboard. Ensure that the Meta Box is enabled for the specific post type or taxonomy you are working with.
     

2. Select the Post Type/Taxonomy:

   • In the Titles & Meta settings, select the post type or taxonomy where you want the Meta Box to appear. Make sure to enable the Add SEO Controls option.
     
     

3. Check User Role Settings:

   • If you have set specific permissions for user roles, ensure that editors have access to the Rank Math features. You can manage this through Rank Math’s Role Manager.

4. Screen Options in Classic Editor:

   • If you are using the Classic Editor, click on Screen Options at the top-right of your screen and check if the Rank Math SEO checkbox is selected.
     
     

If you’ve tried these steps and the Meta Box is still not showing, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

Hello,

We’ve checked your main site, and the editor role has no access to Rank Math’s metabox.

However, we have already enabled these boxes for the editor role in Rank Math > Role Manager

Please test the editor access on your main site (.com) if the metabox is already showing up.

If the issue persists, please share the editor login as well so we can investigate the issue further.

Looking forward to helping you.

Hello,

The correct way to use our plugins on a multisite setup is to install them on the network but only activate them on specific subsites.

If you have activated the Rank Math plugin on the network, please deactivate it on the network and then activate it on the subsites.

If the issue still persists, then please head over to your subsite’s WordPress Dashboard > Rank Math > Dashboard > Help, and from there disconnect and reconnect your Rank Math account and see if that helps to resolve the issue.https://rankmath.com/kb/installing-rank-math-on-a-multisite-environment/

Let us know how it goes. Looking forward to helping you.

Thank you.