Rankmath metabox not showing in edit page

  • Hi,

    I have always been able to see the metabox on my edit page of WordPress. It’s now gone. I see the window but when I expand the window it’s blank.

    Please advise.

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  • Hello,

    Thank you for contacting Rank Math. If I understand you properly, the Rank Math meta box is showing but not expanding. Let me know if I didn’t understand the problem properly.

    There are a few possible reasons why the meta box might not show up or expand properly. Here are some steps you can try to fix the problem:

    • Clear your browser cache and cookies and reload the page editor.
    • Check your browser console for any JavaScript errors and share them with us. You can access the browser console by pressing Ctrl+Shift+J on Windows or Cmd+Option+J on Mac.
    • Disable any caching plugins or services on your website and see if the meta box expands.
    • Try using a different browser or device and see if the meta box works.

    This issue might also be occurring due to conflict with another of your plugins/themes. You can check for plugin conflicts by following this guide: https://rankmath.com/kb/check-plugin-conflicts/

    Please try these steps and let us know if they resolve your issue. If the issue persists after following these steps and checking for plugin conflicts – then we might have to take a closer look at your website. Let us know how it goes.

    Looking forward to helping you.

Viewing 1 replies (of 1 total)

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