Rankmath is not installing

#68230
Viewing 1 replies (of 1 total)
  • Uzair

    3 years, 9 months ago

    Hi Jenny,

    Thanks for getting in touch with us.

    Is it just Rank Math or you aren’t able to install any other plugin either?

    If it is the latter, you might have to install the plugin using FTP:
    https://rankmath.com/kb/installation/

    If you are facing this issue only with Rank math, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rankmath is not installing’ is closed to new replies.