RankMath is breaking Wordpress Bulk Updates

#33499
  • Resolved Joe Fletcher

    4 years, 2 months ago

    Rank Math business

    I found a problem when Rank Math is activated. When doing updates via the WordPress Updates page (bulk updates), the update messages get blocked. I.e., it’s as if the Updates page does not refresh.

    I have turned off all plugins to test this… except Rank Math and a random outdated plugin. When Rank Math is Activated, the messages that should appear after an Update do not appear. Refreshing the page shows the updates. When Rank Math is Deactivated, the messages that should appear all appear as expected.

    I have troubleshooted this various ways with different outdated plugins, and it all points to RankMath blocking the messages.

    Here is a screencast that shows the Updates working totally fine without RankMath but not working with RankMath.

    https://www.loom.com/share/2b37190b720340929009bc285326ebff

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I cannot seem to reproduce this issue on my end. We have however patched a similar error on this file, could you please overwrite it with the following file and let us know if this fixes the issue for you: https://i.rankmath.com/l18qQP

    Looking forward to helping you. Thank you.

    Joe Fletcher

    4 years, 1 month ago

    Rank Math business

    I updated the latest RankMath, and it seems that fixed the issue. Thanks!

    Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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