Rankmath is breaking woocommerce

#646919
  • Resolved Henry Flury
    Rank Math free

    For some reason the rankmath plugin is causing my product pages to activate the default cart page instead of my custom checkout page.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share some more details about the issue you’re facing? You can also share a screenshot or a screencast by using tools like https://imgur.com/upload or https://loom.com so that we can check the issue further for you.

    Looking forward to helping you.

    Thank you.

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    <span style=”text-decoration: underline;”>Please do take a complete backup of your website before sharing the information with us.</span>
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The issue here is that you have set up a redirection or set the cart to return a 410 response code. See screenshot below: Rank Math support

    I went ahead and disabled that and it fixed the issue.

    I deactivated the Rank Math plugin again after debugging the issue.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rankmath is breaking woocommerce’ is closed to new replies.