Rankmath Fatal Error and unable to use this plugin again

#92291
  • Resolved Debabrata Sarkar

    3 years, 6 months ago

    Rank Math free

    During the update process of Rankmath Plugin, my website crashed.
    After recovering my website, I am now not able to active Rank Math again. WordPress is not allowing me to install this plugin as it caused a fatal error.

    Now my question is, why should we face this kind of problems using Rankmath and how can I use Rankmath again.

    It’s very frustrating to be in trouble due to a trusted and good plugin like Rankmath.

    Hope you will understand and give me a solution as early as possible.

    Debabrata Sarkar

Viewing 1 replies (of 1 total)
  • Rank Math

    3 years, 6 months ago

    Hello,

    Sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.

    Please follow these steps to fix the issue:

    1. Take a complete backup of your website
    2. Install this plugin: https://wordpress.org/plugins/code-snippets/
    3. Head over to the Snippets menu in the left sidebar and click Add New
    add new snippet
    4. Give that post any name and copy the below code in the Code field

    add_action( 'init', function() {
	delete_option( 'schema-ActionScheduler_StoreSchema' );
} );

    5. Select ‘Only run in administration area’ option and click the Save and Activate button
    run only in admin area wordpress
    6. Open WordPress Dashboard in a new window
    7. Then deactivate recently created snippet from here
    disable snippet
    8. Then activate the Rank Math plugin again
    9. Please disable the Code Snippets plugin if you are not going to use it

    Here’s a video screencast:
    https://i.rankmath.com/79gPbv

    Please clear all the cache, including the server after following the above process.

    That should resolve the issue. Thank you.

    RankBot

    3 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rankmath Fatal Error and unable to use this plugin again’ is closed to new replies.