RankMath error plugin Update Progress Not Showing when it´s installed

  • Each time I am trying to update my plugins, the progress in the dashboard is not showing when RankMath is working.

    I need to disable or delete this RankMath for fix this. I need a solution if not I am going to delete this because is risky .

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am afraid that I cannot reproduce this problem on my end. Could you please check if Rank Math has a conflict with your current theme by redoing the steps one a different theme?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Yes , I checked each thing … I changed my theme with the default of wordpress . I talked with my hosting support about the integrity of .htaccess and the unique thing that works was this… when I disable Rank Math … I disable each plugin before of course and the unique thing that works was this .

    It´s generating a conflict displaying the status of the update

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    ​​​​​That’s quite an unusual issue. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    https://ibb.co/DGDf9wS —> working without rank math

    https://ibb.co/dGhMHQs –> not working with rank math

    Hi Ken,

    We are extremely sorry about this and for the late response. Your reply was stuck in spam due to use of links in your reply.

    Yes, we have identified the issue and the same is fixed in our Beta release.
    You can opt into our Beta by following this simple tutorial:

    https://rankmath.com/kb/version-control/#beta-updates

    Version control’s CSS is causing the problem. Overwriting following CSS file in includes/modules/version-control/assets should fix the issue: (you got to clear the cache after that).

    The same fix will be included in our final version coming in a few weeks.

    • This reply was modified 6 months, 3 weeks ago by Mladen.
    • This reply was modified 6 months, 3 weeks ago by Mladen.
    • This reply was modified 6 months, 3 weeks ago by Mladen.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘RankMath error plugin Update Progress Not Showing when it´s installed’ is closed to new replies.