Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We have already replied to your query a couple of days ago and the situation remains the same.
We are able to successfully access that page and make any edits we so desire, as you can see from the video in the sensitive data section.
Please try to clear your browser cache and cookies and do a hard refresh on your page and see if that helps.
Don’t hesitate to get in touch if you have any other questions.
Hi! Thanks. It seemed to work a few days ago. But now it gives an error again..
Hope you can help!
Thanks. Lieke
Hi Miguel,
After updating the plugin it seems to work again.
Thanks!
Lieke
Hello,
I logged in to your website and checked the settings, some of the PHP values are too low to handle the processes.
Please contact your web host and ask them to set the following values.
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
This should fix the issue.
We look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
