Rankmath does not want to update itself

  • Hello there,

    I lately bought a theme call the gem.

    I, obviously, downloaded and installed RankMath.
    Since that, I can’t update Rankmath nor download any more plugins.

    Ever heard about this before?
    Any solution on how to fix this?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Hello there,

    I tried the troubleshooting mode with the plugin you advised to upload.
    And Rank Math, once activated is the problem.
    No theme or other plugins were activated, and once again I couldn’t update or download any more plugins .

    What should I do now to fix this problem?

    looking forward to hearing from you,
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

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