RankMath Divi Builder Bug

#288954
  • Resolved School Site Press
    Rank Math free

    Hi Bhanu,

    I hope all is well with you 🙂

    I seem to have a bug using RankMath with Divi Builder. RankMath is not:
    Not seeing the focus keyword at the beginning of the content.
    Not seeing the focus keyword in the content.
    Says my text is shorter than 65 words and it’s actually longer.
    Not seeing the focus keyword in the heading.
    Says the keyword density is 0.00 when it is more.

    I’m using the latest RankMath plugin and Divi Builder.
    You can see my quick video here:
    https://youtu.be/zkYuienksV4

    My example is a post.
    The layout design is created using Divi Theme Builder.
    https://www.ethos-website-design.com.au/business-website-packages/

    Kind regards,
    Neil.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    I can check that you are using the latest version of Divi. In the latest version, they have made some changes that have stopped the content analysis from working properly. Please get in touch with the support of Divi and inform them about this. As the integration has been done from their side, they will be able to modify and fix it.

    Let us know how that goes. Looking forward to your update.

    Hi Jaideep,

    I have let Elegant Themes know about the issue and also provided them your reply. Hopefully, they will get on to it. I have some other Divi related issues I need them to look at besides this one.

    All in good time I guess 🙂 I’ll let you know how we go.

    Thanks,
    Neil.

    Hello,

    Thank you for the update.

    Sure, let us know how this goes.

    Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further with anything else.

    Looking forward to helping you.

    Thank you.

    Hi Reinelle,

    Here is Elegant Themes reply:

    Yes, I’m afraid that this is a known issue and it was already reported.
    I’m afraid that there is no ETA at the moment on when this will be fixed, our developers will fix this as soon as possible 👍 Let me know if you have any further questions, and I’ll be happy to help. 😃

    So, no fix for the time being. I said they need to get onto it quickly a many Divi users are using Rank Math.

    Fingers crossed.

    Thanks,
    Neil.

    Hello,

    I am glad that the issue has been addressed and a fix is ongoing. Let’s hope that the issue will be sorted out by Elegant Themes in a short time.

    In the meantime, please don’t hesitate to contact us anytime if you need our assistance with anything else.

    Hi Jeremy,

    I have to report that the RankMath compatability issue with Divi is worse than I first thought.

    Today I had the following issues caused by the RankMath plugin in a Divi website.

    Editing a product page backend.
    Click save and a warning dialogue box triggers saying the page is not saved.

    Editing a page front end with Divi builder.
    Not possible to save and after a little time becomes unresponsive.

    I posted this issue in Divi Uses FB page and some posted it was RankMath causing the issue. Sure enough when I disabled RankMath the issue goes away.

    I think this is quite an urgent issue that needs fixing. It would be great to see RankMath work closer with Divi to avoid these types of compatability issues with updates. Anyway, I thought I’d better let you know.

    Kind regards,
    Neil.

    https://www.facebook.com/groups/DiviThemeUsers/posts/4302712626524967/

    Hello,

    Are you using Firefox by any chance? We’ve seen a bug that only happens with Firefox and it triggers an error upon saving.

    The first thing we recommend is that you have at least the following server variables on your installation:

    
    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000
    

    Then, test the situation again in a different browser other than Firefox.

    Let us know if that helps solve the issue.

    Hi Miguel,

    I’ve checked my settings. All were good except for PHP Memory Limit. I’ve not set that to 512M

    Unfortunately there is still an issue having RankMath plugin enabled when using the latest version od Divi.

    Example
    Editing a product page description in the backend and saving triggers a warning box. https://ibb.co/FJcxr13

    Working on a Divi page front end.
    Eventually the page becomes unresponsive and cannot be saved.

    RankMath does not:
    Not seeing the focus keyword at the beginning of the content.
    Not seeing the focus keyword in the content.
    Says my text is shorter than 65 words and it’s actually longer.
    Not seeing the focus keyword in the heading.
    Says the keyword density is 0.00 when it is more.

    A few people have reported the issue on Divi Users FB page. That’s how I discovered RankMath was causing the issue.

    I tested on my https://www.ethos-website-design.com.au/ website today.
    I disabled all plugins except for RankMath & WooCommerce.
    Saving the product page backend causes warning box. https://ibb.co/FJcxr13
    When I disable RankMath the issue goes away.

    I hope this gives you enough to look into this and get it fixed up. RankMath was working really well with Divi and now its become a pain.

    Please correspond with Elegant Themes to get it working nicely again.

    Many thanks,
    Neil.

    Hello,

    We already have an issue open in our own repository about this and we’ll try to work out what exactly is causing this from our end and correlate with the team over at Divi about the situation.

    This ticket is going to be linked with that issue in the repository so when we have an update about this situation we’ll inform you of the same here.

    Thank you for your time and patience.

    Neil Forrester
    Rank Math business
    Content AI Creator Trial

    Hi Miguel,

    Thank you for your reply and the excellent news. I wish you all the best and hope you can find a fix for the issue sooner than later.

    Thank you for letting me know.

    Kind regards,
    Neil.

    Hello,

    I am glad that we could address your issue.

    We appreciate your time and patience while our dev team is checking on this issue.

    Please don’t hesitate to contact us anytime if you need our assistance with anything else.

    Neil Forrester
    Rank Math business
    Content AI Creator Trial

    Hi Jeremy,

    Thanks for your email. I noticed you marked this issue as resolved but it isn’t. There are still issues between Divi & RankMath.

    Warning box showing when editing page / product in backend.
    Saving issue at front end when RankMath is enabled.

    If you could notifiy me when these are truely fixed that would be great.

    Many thanks,
    Neil.

    Neil Forrester
    Rank Math business
    Content AI Creator Trial

    Hi Jeremy,

    Thanks for your email. I noticed you marked this issue as resolved but it isn’t. There are still issues between Divi & RankMath.

    If you could notifiy me when these are truely fixed that would be great.

    Many thanks,
    Neil.

    Prabhat
    Rank Math agency

    Hello,

    I’ve removed the resolved status from the ticket.

    We’ve already linked your ticket with the opened issue in our repository and we will notify you when we have an update on this.

    Hope this helps and in the meantime, please feel free to get in touch if you require any further assistance.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 14 replies - 1 through 14 (of 14 total)

The ticket ‘RankMath Divi Builder Bug’ is closed to new replies.