Rankmath Creates 404 Title For All Subscriber Roles!

#13989
  • Resolved Ayoub

    4 years, 7 months ago

    Rank Math free

    Rankmath plugin creates 404 page title for the users that has the role model of Subscriber.

    After i have deactivated the plugin, it works fine, but when i activate it, then all of the users of my website that have the role of subscriber will show 404 title on the browser although they work fine but this can lead to 404 error showing up on google or even on the 404 log.

    If i check users with adminstrator role or even editor role, then they show the name of the user as the title, but other users show 404.

    how can i fix this please ?

    • This topic was modified 4 years, 7 months ago by Ayoub.
Viewing 13 replies - 1 through 13 (of 13 total)
  • Ayoub

    4 years, 7 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    4 years, 7 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Would you mind letting us know the plugin that you are using for the membership pages?
    It would also help if you could allow us to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Ayoub

    4 years, 7 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Ayoub

    4 years, 7 months ago

    Rank Math free

    I am Using the theme : Discy theme From themeforest, it has it’s own plugin. so i don’t use any plugin for users.

    WPQA plugin is with the Discy theme as a bundle, and that is all.

    Any Users from my website will display 404 title on the profile pages, but users like the admin and editor user will see their name on the page title of their profile page.

    If i deactivate the plugin rankmath, it all works fine with all the user roles seeing their name on the profile page title.

    Regards:

    Michael Davis

    4 years, 7 months ago

    Rank Math pro

    Hello,

    Thanks for the access.

    There is an integration issue between Rank Math and WPQA that is causing the errors on the profile pages. I have submitted this to our developers for closer investigation and we will be getting back to you in a short while.

    We appreciate your patience. Thank you.

    Ayoub

    4 years, 7 months ago

    Rank Math free

    Thank You Very much.
    I will be Waiting for it.

    Kind Regards:

    Pratik

    4 years, 7 months ago

    Hello,

    Sorry for not following up quickly and any inconvenience that might have been caused due to that.

    Can you please regenerate the login link again. The temp link which you added is not working anymore.

    Looking forward to helping you. Thank you.

    Kaibunga Henry

    4 years, 7 months ago

    Rank Math free

    Good morning Pratik, Raised a Ticket two days ago and i haven’t gotten any help
    Would you be kind enough to look at the issue i raised concerning the unavailability of SEO analysis and conflict with the editor? Thanks in Advance

    Ayoub

    4 years, 7 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Pratik

    4 years, 7 months ago

    Hello,

    It looks like the WPQA plugin is creating a new page for the author archive which Rank Math is not detecting. I’ve forwarded this issue to our Development team. They will further debug this issue and fix it in the upcoming updates.

    For now, to fix it on your site, I added following filter code in your child theme’s functions.php file:

    
add_filter( 'rank_math/frontend/title', function( $title ) {
	if ( wpqa_is_user_profile() ) {
		return '';
	}

	return $title;
});

    This seemed to have fixed the issue. Can you please confirm?

    Thank you.

    Ayoub

    4 years, 7 months ago

    Rank Math free

    Thank you very much, this has being resolved.

    Kind regards👍

    Michael Davis

    4 years, 7 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Pratik

    4 years, 7 months ago

    Hello,

    We checked the theme further and found the WPQA is creating a custom rewrite rules to show subscriber user data on the frontend. Can you please contact the plugin author and ask them to add the compatibility code in their plugin? They can use the filter code which we provided you before to use Title & Description generated by the Rank Math plugin.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

The ticket ‘Rankmath Creates 404 Title For All Subscriber Roles!’ is closed to new replies.