Rankmath conflict with tutor LMS

#699761
  • Resolved Carlo Peralta
    Rank Math free

    Hola, cuando crear una cuenta en: https://ingenioinversiones.com/registro-de-estudiante/
    no veo un mensaje del plugin TUTOR LMS, el mensaje debe decir: “A verification mail has been sent, please check your email”.
    Esto SOLAMENTE sucede cuando está instalado el PLUGIN de rankMath SEO.
    ya realicé los pasos del siguiente enlace: https://rankmath.com/kb/check-plugin-conflicts/
    y plugin que genera conflicto es rank math seo.
    He revisado en diferentes foros y rankmath ocasiona este tipo de problemas, no quiero dejar de usar rankmath, quisiera saber como podría solucionar este problema.
    Gracias!
    Carlo Peralta

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    We apologize for the inconvenience you are facing with Rank Math conflicting with Tutor LMS. We understand that you have already checked for plugin conflicts and found that Rank Math SEO is causing the issue.

    To resolve this problem, we recommend following these steps:

    1. Check if Rank Math Rest Route is Blocked: It is possible that any security plugins or firewall used by your website or hosting could restrict the REST route used by Rank Math. You can check this by heading over to the following REST route in your browser: `https://rankmath.com/kb/settings-not-saved/ If you’re seeing a notice that your access has been denied by a firewall, then it is understandable that your site’s firewall is causing the issue. Here are some solutions to unblock Rank Math from your Firewall.

    2. Possible Conflict With the Plugin or the Theme: Plugin conflicts may arise when one or more plugins on your site don’t adhere to the latest coding standards or perform the same functions as each other. In this case, it seems that Rank Math SEO is conflicting with Tutor LMS. You can perform a quick conflict check on your website using the Health Check plugin, which lets you do a conflict check without affecting website visitors.

    If you have already tried these steps and are still facing issues, please let us know, and we will be more than happy to assist you further.

    Thank you for bringing this to our attention, and we appreciate your understanding.

    Best regards.

    Sources:
    Why Rank Math Settings Are Not Getting Saved? » Rank Math
    Confirming a Theme/Plugin Conflict With Rank Math
    Rank Math Plugin Requirements for WordPress Websites
    How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
    How to Install Rank Math PRO Using Composer?

    Hello,

    Can you please show us the API route that is showing that 404 response?

    Also, please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/

    If you prefer, we can deeply check the issue in your WP dashboard. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    We did not notice any difference on your site with and without Rank Math. We could register an account.

    We generated a debug log on your site and no error from Rank Math was logged.

    Any issue with sending mail should be from the SMTP setup on the site.

    We hope this helps. Please let us know if you have further questions or concerns.

    Thank you.

    Hola! el problema no es el SMTP,
    Después que un usuario crea una cuenta debe salír el siguiente mensaje:
    null

    Este mensaje unicamente no sale cuando está instalado el plugin de RankMath.

    No tengo idea que conflicto genera, no soy programador, desarrollador o algo similar.
    Leí por foros al respecto y no soy el unico que tiene este problema, supongo deben haber tenido casos similares ya que RankMath es muy conocido.

    Y una vez más agradezco su ayuda.
    Carlo A.

    Hello,

    The login link is no longer working. Please share working login link so we can check and fix the issue on your site.

    Looking forward to helping you.

    Done, i opened again for 7 days, thanks

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Rankmath conflict with tutor LMS’ is closed to new replies.