RankMath conflict with ESSB plugin

  • Hi,

    I have installed RankMath on two of my sites on which I have the Easy Social Share plugin installed.

    When RankMath activated the ESSB doesn’t display share buttons depending on the position where they are placed. For example, it doesn’t show when share buttons are placed at the content bottom or as float from content top.

    It seems it only affects some positions but not all. When I deactivate RankMath all share buttons work fine no matter where placed.

    • This topic was modified 2 months, 3 weeks ago by  Matija.
Viewing 15 replies - 1 through 15 (of 18 total)
  • can you provide a screenshot lets see, im using that plugin, and i do not see any conflict…

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Since John is unable to reproduce this on his site, could you please check whether the issue can be reproduced on one of the stock WP themes when only Rank Math and ESSB are activated on your site?

    If you can replicate the issue, please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hi,

    Yes, it would be great if Noble John Ozogbuda would check this as he already uses ESSB so he knows how to get around with its settings.

    I have not tested all positions but as I said some positions for showing share buttons work but the ones I noticed dont are:

    positions which I have enabled in ESSB plugin settings https://i.postimg.cc/XNxzXwRk/1.jpg

    content bottom position when rankmath disabled shows correctly https://i.postimg.cc/KYn9bL7L/2.jpg

    content bottom position share buttons when RankMath enabled don’t show https://i.postimg.cc/xC1LZb69/5.jpg

    float from content top share buttons position when RankMath disabled shows correctly https://i.postimg.cc/SxbChPgT/22.jpg

    float from content top share buttons position when RankMatk enabled doesn’t show
    https://i.postimg.cc/VLn4nnTh/3.jpg

    Site is roboticall.com

    Note I have disabled currently RankMath until solved.

    Also, I don’t want to deactivate my theme and test with different because I have many created custom sidebars and widgets which get lost when theme deactivated.

    I am ready to provide login details if needed.

    I have tested all positions in the plug-in, and please don’t forget that the plug-in has an inbuilt caching system. Try to disable all your plug-ins abd test with rankmath and your share plug-in or also try to use the default theme and test to reproduce any result. Thanks.

    Hi Matija,

    Can you please give it a try on the default Twenty Nineteen theme and see how it goes?

    Ok, I have tried default Twenty Nineteen theme and the issue still occurs.

    I have also tried deactivating all plugins except RankMath and ESSB plugin and the issue still occurs.

    Hi there,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Any update to the case?

    Hi there,

    Apologies for the delay.

    Do you have a firewall block for certain regions? I am unable to access your login page, this is the error reported:
    IMG

    Hope to hear back soon.

    You just replace then /wp-admin/ part with provided URL and try to login again.

    Hi Matija,

    Thanks for the patience.

    I have been able to reproduce the conflict when the top and bottom button positions are used but I have not been able to establish whether the Rank Math scripts are causing this issue.
    Would it be possible to clone your site to a temporary staging area where we can run more tests with your theme activated and deactivated without affecting your customization and traffic?

    I am looking forward to helping you.

    Well, I try having activated RankMath and ESSB only and issue would still occur even when I changed the theme.

    For some reason, RankMath causes conflict with ESSB as it works fine when RankMath deactivated.

    I could then just continue using Yoast, or just use different positions for displaying ESSB share buttons as only some don’t work when RankMath activated.

    How should I proceed with cloning site and creating a staging area?

    HI Matija,

    Thanks for the question.

    I suggest that you make use of the floating buttons on the left panel which works smoothly with Rank Math as we investigate this.

    You can easily clone your site to a staging server by making use of this plugin and we will be happy to investigate this issue for you.

    I am looking forward to helping you.

    You have my permission to test on live site. I have made backup and site doesnt get much traffic so you can try to solve the issue.

Viewing 15 replies - 1 through 15 (of 18 total)

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