Rankmath Buddyboss page issue

#75944
  • Resolved Ganesh
    Rank Math free

    Hello,

    I use Buddyboss theme. I had used Rankmath plugin in the past. Due to plugin it caused weird “Page not found” text on tab of some of the pages.

    Issue appears only when Rankmath plugin is activated.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Ganesh
    Rank Math free

    There are couple of tickets regarding the same issue in past. I request you to ignore.
    I am looking for a solution or a workaround to the current problem.
    As I do want to use RankMath as my SEO plugin for my website .Thanks!

    Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have been able to check it and to reproduce the issue (even with just BuddyPress and Rank Math enabled) so I will send it to the devs to see if they can propose any fix.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Sorry for the confusion. The Health check plugin itself is not working on your site. All the plugins remain active in the Troubleshooting mode.

    As we are not able to reproduce this issue on our setup, can you please create a staging site where we can debug this issue by deactivating the plugin? Here is a screencast from my setup: https://i.rankmath.com/mWxC9t

    Looking forward to helping you.

    Ganesh
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Ganesh
    Rank Math free

    I have added cloned site address in the sensitive data, please check.

    Hello,

    I couldn’t login to your site with the access details you added in the Sensitive Data Section. Please check the screencast I added in the Sensitive Data Section.

    Looking forward to helping you.

    Ganesh
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Ganesh
    Rank Math free

    Hey Pratik,

    I have created a new cloned site and updated the same in sensitive data. I was able to login, Would you please try.

    Hello,

    Thank you for providing the staging site access. After running a conflict check on your site I found the Title shows 404 error only when Betterdocs plugin is active. So for some reason, that plugin is conflicting with Rank Math & BuddyBoss. For now, to fix the issue on your site I’ve added following code to your theme’s functions.php file:

    
    add_filter( 'rank_math/frontend/title', function( $title ) {
    	if ( bp_is_current_component( 'members' ) || bp_is_current_component( 'activity' ) ) {
    		return;
    	}
    	
    	return $title;
    });
    

    The BuddyBoss team has added the compatibility code in their plugin so please contact the Buddyboss team and ask them to include this code as well to fix the compatibility issue with the BetterDocs plugin.

    I hope that helps.

    Ganesh
    Rank Math free

    Thank you!
    Finally there is a workaround/solution.

    Alberto
    Rank Math business

    Hello Ganesh,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

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